The second incident Olympic charged me for 9kg bag & sent me a bill of 12 kg! You can call the general complaints number if you have had a bad experience with the company that included multiple different issues, you would like to complain about multiple things, you have some issues with their website, you disagree with the policies of the company or you have some other general complaints about the Opodo company or their services. We are processing your message. Do not book through this company. So could you please sort out this problem for me, kindest regards Tony, I am writing this email in regards to a double payment that has been taken from my account. Opodo Uk Customer Service Contact Number 0800 026 1612 . In fairness, my call is always answered. User's recommendation: Beware they dont accept old style driving licenses any more!! Nearly three months are past and there is no sign from refund nor answer to my request. To speak to Opodo complaints regarding car hire you can call the number. You took 40 usd more just when I was completting the booking. Opodo … The car was perfect and the service excellent. The app is great. I checked my account again and it was still "premium". You can call the car hire complaints number if you have booked car hire with Opodo and there was an issue, you were unhappy with the company you hired with, you were not happy with the car you were provided with, you had a negative experience with the company or a staff member of you would like to complain about their car hire services for other reasons. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. What can we help you with? The car was new and clean, the empliyees were gentle, corteous, knowledgeable and fair. Consult airline ratings and trust Opodo to provide an ideal holiday! You can complain about booking a flight, the condition of the flight, if the flight was cancelled or delayed, you were unhappy with the flight company and you would like their flights to be taken of the Opodo website, you have had an issue with a staff member or other passenger on a flight you bought on Opodo or you have some other issues regarding Opodo. I've pictured my luggage for any inquiry .. it's nothing about money but the principles as noticed that they choose only foreigner passengers !! I wanted to change flights to next year as I didn’t want to fly at these uncertain times. The cost of the new car hire agreement with OS car hire was £350.00. Only that it is proceseing .Tomorrow morning is my flight.I was trying to contact your call center.It does not exist. I read some bad comments about Goldcar, and this was my third rental with them. So, I called another number of Opodo customer service again (waited around 20 minutes) and they provided (+443333000291), this turns out to be incorrect for car rental customer service as well. When I finally had verbal confirmation it was cancelled, I never received an email to confirm. You can get in touch with the Opodo complaints number at the top of the page. This is not good. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. You can call Opodo at +44 207 660 2215 phone number, write an email, fill out a contact form on their website www.opodo.com, or write a letter to 26-28 Hammersmith Grove, London, London, W6 7BA, United Kingdom. Broken promises and left in limbo. You are liers. By mistake I booked a flight trough them and not directly with Ryanair, my fault. Was able to plan & book our journey very easily. I don’t understand why my friend who booked the same flight got her refund but not me, we should have both received our refunds around the same time but that’s not the case. Contact Opodo customer service. When booking via Opodo I was offered their prime for free and easy to cancel which gave me a discount. As I honoured my part of the agreement i.e Had all documents required by your terms and conditions I am now out of pocket by a considerable sum. You are cheating. Thank You for Your Reply! The best way to get in contact with them was through Twitter strangely enough and even then they stop responding to you after they claim they’ve sent the money back. But having spoken to three different customer service reps I have so far been unable to make any changes. There is no way to cancel easily! Had to spend another hour on the phone to finally get a written confirmation of the cancellation. You can call if you booked a hotel stay with Opodo and you did not enjoy your stay, you were unhappy with the condition of the hotel or your hotel room, you had a negative experience with the food served in the hotel, you had a bad experience with a staff member, you think that the hotel you stayed at should not be on the Opodo website and you would like it to be taken off the site or you would like to file a complaint about a hotel on the Opodo website for another reason. You can call the customer service team if you would like to inquire about an online booking, you would like to make a booking via phone call, you would like to receive some advice regarding flights, car hire or hotel, you would like to check-in online, you would like to know some deals or you would like to get in touch with the Opodo customer service department for another reason. Never again will I use their services. Call Connection, Calls cost 7p per minute plus your standard network charge. When I did make contact I was passed around for an hour. In just one hour you increase the price with 80%. Review #2199675 is a subjective opinion of poster. Please ensure you have the bill payers permission before calling. This was around 36 hours ago at this point. I asked them to DM me the receipt and they just ignore me. Horrible customer service and scam to make it super hard to cancel - don’t sign up! Refusal at the car hire desk leaving me stranded. It is now October and still no refund. I have been charged twice for a car rental booking. Contacted the airline directly and they said that Opodo have to send the money back as I booked with them. I contacted PayPal who hopefully will sort out this issue. My flight was changed by the airline and it didn't work for me so I have been trying to change or refund my flight (I paid extra to have flexibility on this and to receive the service). I just get false promises. Need to Complain? During the booking process you put more and more expenses. Almost November 2020. Compare, search and book a holiday package with Opodo and get the best offers on flights, hotels and more. To complain to Opodo regarding a flight you can call the number. Opodo Car Hire Contact Number Uk. Check our FAQ. Actually the car waited for us on the Airport and the service was very friendly and professional. I am using the service in UAE. The man at the desk point blank refused insisting on the plastic credit card type. Do you have something to say about Opodo? The level of English is frankly not great and the phone lines are poor quality. .. Rights Reserved, You Are About to Contact PissedConsumer.com. Opodo Car Rental Booking reviews: IT517793960 rental agreement. I am feeling quite stressed at present as I received an email from opodo advising me to contact them within 48 to talk about my flight to Japan from Heathrow London, with connecting flight through Seoul, South Korea. I have experienced the worst customer service and contact I have ever experienced. You can call to complain about an Opodo staff member for any reason including if a staff member was rude to you, you feel a staff member was unhelpful or for another reason, you will need to provide information regarding the issue and the name or description of the employee. Ask you to refund 100 euros. We can connect you to make your complaint, The contact number for Opodo is available directly from their website at no or lower cost. It’s extremely difficult to get a hold of someone on the phone as it rings and rings and rings until they cut you off. But I have not been able to achieve what I need to and the date of my flight is getting closer. Review #2179607 is a subjective opinion of poster. They really want you to give up. Very difficult to contact. ‘We are in close contact with the CAA and plan to reapply for an ATOL licence for when the Brexit transition period ends. A fee of £89 has been taken twice which is incorrect. I wrote several emails and tried online, nothing works, only way they say is by calling which is ridiculous and illegal to force anyone to do. I recommend this company in Abu case. Pissed Consumer © 2020 All You can get in contact with the complaints department to complain about a flight, hotel, car hire or staff member. Don't use this firm. What happened? Book an Opodo holiday . It’s fast and efficient. I’ve been waiting for a refund since June and have been told that they had already send it back to me during that month. Horrible "exclusive vip hotline" that barely works and after battling the bot it tells you you will get no service because you date is too far away? Quick & easy to use. First i doubt opodo app then i realised that everything confirmed with them.Glad to book more. Avoid if you can. Opodo Uk Customer Service Contact Number 0800 026 1612. I was left stranded at Catania airport without transport as I was refused at the desk as I had the old style driving license which is still valid . Opodo customer service provided an incorrect number to ring for your car hire customer service. You can get in contact with the Opodo complaints department by calling on the phone. Everything from the very beginning until the returning of the car worked out just perfectly. Call to file a complaint regarding an Opodo hotel. Opodo Uk Customer Service Contact Number 0800 026 1612. Opodo is an online travel agency. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. From cheap flight tickets to hotels and car hire, trust Opodo’s online booking service. I had to hire a car at premium prices as it was at the airport and late in the evening. Is the first and last time I am booking through you. Email address on my OPODO account : saadalsabah11@***.com Can you please refund me one of the payments as I have been charged double. I contacted klm Airlines who were brilliant And changed them for £50 And I didn’t even book with them, I booked with Opodo. I’m never booking with them again, I highly recommend people to just book with the airline directly to save you from all this stress. I'm still frustratingly attempting to get my money back. They offered to do it for £250, which is half the cost of the holiday which was three days in Europe. The Opodo customer service department can be contacted by calling the number. So I rang the third time (waited around 20minute) and was given (+441618305687). If you wish that your prior post be removed, submit a notarized letter. Do you book with them or trust them. I booked flights December 2019 but had to cancel one a few days later for which I paid a fee. I’m suspicious of the positive reviews on here so be careful to anyone reading them, I wouldn’t trust them unless they are the 1% of people who legitimately had a good experience with them... Hi.I am sorry you blocked my money but still no air ticket no mail with any more info. This website provides hard to find phone numbers as a call connection service, and is not associated with the company. ‘The cover provided by Opodo not only complies with the level of protection required by the Package Travel Directive, but it goes beyond the minimum level required by law. I have booked to rent a car from 16th September - 20th September, Reference no: TR51971****. You can call the Opodo complaints department regarding a staff member by dialling the number. © 2020 Trustpilot, Inc. All rights reserved. March 21, 2020 Mang Pit. I've been satisfied with the price/quality, as usual, of my global Opodo booking. Regards, Saad. I had to call multiple times to cancel my premium membership trial, because there's no option on the website to cancel it manually. I decided to try it in the heat of the moment, but later realized I didn’t want to pay for the service after my trial month. Plan your holiday with just a few short clicks! Flights hotels and holiday deals on opodo opodo flights and travel 305 reviews of opodo co uk opodo co uk holidays how to cancel opodo uk contact numbers. To speak to Opodo complaints regarding car hire you can call the number. Fortunately the flight has been cancelled and I could request the refund. But a month later, I was debited £59.99 from my account.